• Enterprise Resource Planning (ERP)
• Customer Relationship Management (CRM)
• Business Intelligence/ Warehouse and Data Mining
• E-Commerce with SAP ERP
• Supply Chain Management(SCM)

• SAP ERP Financials
• Financial and management accounting
• Financial supply chain management
• Treasury applications
• SAP ERP Human Capital Management
• Workforce analytics
• Talent management
• Workforce process management, deployment
• SAP ERP Operations
• Procurement and logistics execution
• Product development and manufacturing
• Sales and service
• SAP ERP Corporate Services
• Real estate management
• Enterprise asset management
• Travel management
• Environment, health, and safety management
• Quality management

• Inventory Management
• Workload planning
• Wave picking and order consolidation
• Radio frequency and bar-code scanning
• Handling-unit management
• Cross-docking
• Sales Order Management
• Inquiries and quotations
• Order generation and order processing
• Contract management
• Pricing and billing
• Transportation Management
• Optimize shipments, assign carriers to shipments
• Consolidate orders and optimize shipments from a centralized location or distributed business units
• Select carriers, calculate freight costs, settle shipment costs, and print documents
• Use denied-party and embargo lists for international shipping
• Warehouse Management
• Minimize duplicate goods movements within warehouses
• Optimize flow of goods inbound to outbound and shorten routes within warehouses
• Optimize internal movements and storage of goods within a warehouse
• Plan and execute physical inventory or cycle counts

• Proven SAP project experience, specializing in Business Blueprint, functional analysis, design, configuration and any custom development
• Work directly with the business owners and users for Requirement Analysis
• Experience in implementing SAP Best Practices with pre-configured scenarios to implement SAP CRM in short span of time.
• Have skilled consultants with rare blend of functional and technical expertise, excellent presentation and communication skills and strong leadership capabilities
• Premier in customizing the new SAP CRM Web UI – User Interface (the new Web client based UI Framework) of CRM 7.0 and 2007 (6.0) releases and deliver custom solutions.
• Provide smooth functional/ technical upgrade/ migrate over from SAP GUI, PCUI (People Centric User Interface) based solutions to the new User Interface framework of CRM 7.0/ 2007 (6.0) releases.
• Provide consulting in both SAP CRM functional and technical for all SAP CRM 7.0, 2007 (6.0), 5.1 (2006s), 5.0 and 4.0 systems.
• Designing and configuring SAP CRM Territory Management including the new version of CRM 7.0/ 2007
• Build security solutions in SAP CRM to have controlled access of Accounts and their Contacts

• Interaction Center
• Configurable Context Area
• Multi-channel Integration
• One stop configuration for CRM Web Client business transactions within Interaction Center
• Enhanced Business Partner Identification
• User Interface Framework and Architecture enhancements:
• Table graphics
• User guidance by tasked based UI
• Web links can be added by users to the homepage
• Local (Cross-object searches within CRM)/ Central (Cross-system search across the business suites) search scenarios
• Integration of CRM with SAP Netweaver Identity Management (IDM)
• Easy creation of value help content for custom fields
• The new Knowledge Article Base
• New Comprehensive and complete ITIL complaint end-to-end offering for IT Service Management
• Problem/ Incident management & Service Request
• Consumer Marketing: Loyalty Management
• Investigative Case Management
• Improved Sales Performance using new Rule based Territory Creation and Assignments
• Complete Lead-to-Cash process with ERP Order
• Enterprise Service Oriented Architecture (ESOA)
• Enhanced Data Quality Management

• Upgrading/ migrating from earlier SAP CRM releases of 4.0/ 5.0 to the latest release of 7.0 with reduced project timeline and efforts.
• Functional migration from SAP GUI, PCUI (People Centric User Interface) based solutions of SAP CRM 4.0/ 5.0 to SAP CRM 7.0 release taking into account the new Web Client User Interface
• Technical Upgrade to the latest SAP CRM 7.0 release

• Our CRM Architects help the client in designing custom solutions not available out of the box. Our focus is to deliver maximum out of the box/ best practice solution to our clients.
• But where required, we possess necessary skills to develop solution from scratch using the new User Interface configuration and development tool, rule modeler, CRM Events, ABAP/4 Workbench Development covering ABAP Objects, BAPIs, Function Modules, Data Dictionary, Configuration tables, Actions, BADIs etc.

• SAP CRM enables you to collaborate with your employees, partners and customers. Hence different SAP CRM solution access multiple data sources and business processes on behalf of different users having different roles and thus requiring different levels of security.
• Our CRM security consultant have expertise in implementing the necessary security solutions/ restrictions according to client requirements, using SAP CRM’s flexible and configurable security tool.

• Activity Management
• Account and Contact Management
• Opportunity Management
• Pipeline Performance Management
• Territory Management
• Quotation and Order Management
• ERP Quotation and Sales Order in CRM Web Client User Interface
• Groupware and E-Mail Integration (Service/ Client based)

• Service Order Management, Installed Base Management
• Customer Service and Support: Complaints and Returns Management
• E-Service: Solution Assistance, Service Request Management, Complaints and Returns Management
• Field Service
• Depot Repair
• Warranty and Claim Management
• Service Contract Management

• Lead Management
• Campaign Management
• List Management and Segmentation
• Loyalty Management

• Account Identification
• Multi channel integration
• Sales, service, marketing in Interaction Center
• IT Service Desk

• E-Commerce with CRM or ERP
• E-Marketing
• E-Service
• ERP Quotation and Sales Order in CRM Web Shop

• Partner Order Management
• Channel Sales and Service
• Resource Planning for Channel Partners
• Market Development Funds (MDF)

• IT Service Desk and Service Request Management
• Knowledge Article
• Incident and Problem Management
• Request for Change Management
• IT Object Management
• SAP Solution Manager Integration

• Mobile Sales & Services
• Groupware Integration with CRM
• Integration with Handheld devices

E-Commerce with SAP ERP -